Privacy Policy

Last updated: January 3, 2026

ReviewQR is a product of RevioReputation, operated by Revio Reputation LTD. This is the same document published at revioreputation.com, and it covers your use of ReviewQR.

1. Introduction

Revio Reputation LTD ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our review management platform.

We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password, company name
Business Information: Business name, address, industry, platform credentials for review integration
Review Data: Reviews from connected platforms (Google, Facebook, Instagram, etc.) as authorized by you

2.2 Information Collected Automatically

Cookies and Analytics: With your consent, we collect usage data via Google Analytics (page views, session duration)
Device Information: Browser type, IP address, device type, operating system

3. How We Use Your Information

We use your information to:

Provide and maintain our review management service
Process your subscription and payments
Send you important updates about your account
Improve our platform based on usage patterns
Respond to your support requests
Comply with legal obligations
With your consent, send marketing communications

5. Cookies and Tracking

We use cookies to enhance your experience. You can control cookies through our cookie consent banner.

Essential Cookies: Required for the website to function (authentication, security)
Analytics Cookies: Google Analytics to understand how you use our site (requires your consent)
Marketing Cookies: For relevant advertising (requires your consent)

6. Your Rights (GDPR/CCPA)

You have the following rights regarding your personal data:

Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data ('right to be forgotten'). For detailed instructions, see our Data Deletion page.
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at privacy@revioreputation.com

7. Data Security

We implement industry-standard security measures to protect your data:

AES-256 encryption for sensitive credentials
HTTPS/TLS for all data transmission
Regular security audits and updates
Access controls and authentication
Secure data centers with Hetzner (Germany/EU)

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 30 days for backup purposes, after which it is permanently deleted.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your data is primarily stored in the European Union (Germany). If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through a notice on our website. The date of the latest revision is shown at the top of this page.

12. Contact Us

If you have questions about this privacy policy or want to exercise your rights, contact us:

Revio Reputation LTD

Email: privacy@revioreputation.com
Website: https://revioreputation.com